Shipping Policy

Free Shipping Requirement

A minimum order of ₦250,000 qualifies for free shipping excluding some item that weigh above our free shipping threshold which could vary from time to time.

Free shipping for orders above ₦250,000 applies to domestic shipping only, international shipping attracts shipping charges which will vary based on the weight of the item and destination.

What options do I have for Shipping?

97% of all items in stock ship the same day we receive your order. If the order arrives too late to be processed before final pickup, or if you're ordering from us for the first time, your package may not ship until the next business day. Our primary carrier is Fedex. Other options are available. For fastest delivery, please call your sales representative for overnight shipping options.

If your order contains products that are not in stock, we will contact you with an estimated shipping date. Feel free to contact us for order status.

Powerpro Company Limited observes all national holidays and will not process or ship orders on these days

Shipment Didn't arrive or is Damaged?

 Please inspect all shipments immediately upon receipt. Although Powerpro Company Limited takes every reasonable precaution to assure the safe arrival of your shipment, accidents or problems occasionally occur. All claims must be made within ten days of date of shipment. If there is a problem, please notify the carrier immediately for inspection.
If your shipment has not arrived, please contact a us at

Any Requirements for your Free Ground Shipping?

Yes there are, and we have summarized below

  • Checkout Order must be greater than or equal to ₦250,000 to qualify
  • Checkout must be via standard "Proceed to Checkout" option.
  • Free Ground shipping to anywhere in Nigeria
  • Orders with items exceeding 40kg in weight will not qualify for free shipping
  • Offer only valid for WEB purchases.

Hazmat Shipping?

All products marked with this Hazardous Materials symbol must be shipped via ground carrier and incur an additional per shipment surcharge.
Products marked with this no airplane symbol must be shipped via ground carrier but do not incur an additional shipment surcharge. We strongly suggest you purchase in case quantities to minimize your cost. Hazardous material items are non-refundable and non-returnable.